At T-Shirtau, client delight is primary to all that we do. While we take satisfaction in turning out fashionable and amazing women's jackets, we apprehend that every so often returns or refunds are necessary. We've created a go-back-and-refund technique that is clear, fair, and clean to follow.

1. How to Request a Return or Refund

If you want to provoke a go-back or request a reimbursement, please reach out to us at payment@t-shirtau.com with the sfollowing information:

• Full call and order number
• Item(s) you want to go back or refund
• Reason for the request (e.g., damaged, defective, incorrect object, undelivered, etc.)
• Photos or videos (if applicable) that display the difficulty clearly

Our customer service crew will reply with step-by-step commands in your case.

2. Defective or Damaged Items

If your jacket arrives with any production flaws or harm sustained all through delivery, please notify us within 7 calendar days of receiving your order. Upon verification:

• I'll provide an alternative jacket at no greater cost. Or

• Issue a complete refund on your unique price method

Refunds are processed within 7–10 ebusinessdays when we acquire and investigate the lower back object.

3. Wrong Item Delivered

If the product you acquire isn't the same as what you ordered (incorrect color, size, or design), notify us within 7 days of transport. We will:

• Send a pay as you go back label
• Ship the right object as soon as the go back is confirmed in transit
• Issue a reimbursement if an alternative is unavailable

3. Lost or Undelivered Orders

If your order has now no longer arrived inside the anticipated transport timeframe, please contact us right away. We will:

• Investigate the difficulty with the delivery provider
• Offer a complete refund or reshipment primarily based totally in your choice if the order is shown as lost

4. Order Cancellation

Orders can be canceled within 24 hours of being placed. Send a cancellation request to payment@t-shirtau.com immediately. If your order hasn’t been processed or shipped, we are able to effect a complete refund within 5–7 business days. Cancellations made after the success technique starts to evolve won't be eligible.

5. Return Window

All go-back requests have to be initiated within 7 days of transport. After this period, unfortunately, we're not able to just accept returns or difficulty refunds.

6. Refund Processing Timeline

Once your go-back is obtained and inspected, you may acquire an email notification concerning the approval frame of your refund. Approved refunds are processed within 7–10 business days, and the amount could be credited back to your unique payment method. Processing instances might also additionally range, barely relying on your monetary institution.

7. Still need help?

We're right here to help you each step of the way. If you've got questions about your order, feel unfastened to touch us at
📧 payment@t-shirtau.com